As Americans struggle to figure out how to stimulate the economy, we are seeing a rising sentiment against outsourcing. So, I wanted to take this opportunity to share my thoughts, though many of these points have been made by others in the last 10 to 15 years. Globalisation of services is making significant positive contributions to global economies and to the buying power of the USA, India, China, Mexico, Brazil and other countries.

Out with the old and in with the new — well, almost! We do see “retro” back in fashion in some areas of the outsourcing market when looking ahead to 2012. What follows are nine key trends that CIOs can expect in the coming year in terms of outsourcing and global services.

Today, outsourcing has become a mainstay of corporations. It is mainstream, it is global and it is rapidly changing. This dynamic has a huge impact on the competitiveness of global corporations. Yet, global sourcing is not what it was even a few years ago. Its complexity has risen manifold. This rise in use of outsourcing has been dramatic, exponentially raising the potential for outsourcing corporations and for nations seeking to provide the services. But it also has raised risks and brought on newer, and varied, risks, many of which are not fully assessed by risk managers.

It’s been more than a decade since corporations started leveraging outsourcing to better manage capacity, costs, quality, risk and speed to market. What started as giving mundane tasks to an external supplier locally has evolved to partners in far flung locations such as India and China running key processes.

Diversify your stock portfolio. This is a mantra we have been hearing for ages. Well, it is now ringing true in sourcing too! As global sourcing continues to grow, so does the interest in new locations. Companies are interested in new locations to diversify risk but also to better serve their own diverse operations or diverse needs

Diversify your stock portfolio – this is a mantra we have been hearing for ages. Well, it is now ringing true in sourcing too! As global sourcing continues to grow, so does the interest in new locations. Companies are interested in new locations to diversify risk but also to better serve their own diverse operations or diverse needs

Think of this as a quick but data-packed introduction to Brazil. In this special two-part analysis, Atul Vashistha, founder & chairman of Neo Group and a world-recognized outsourcing expert, explores the situation in Latin America’s fastest-growing provider of IT services. Atul starts by examining the current landscape, then points out the potential pitfalls that all sourcing clients should know about. In part two, he will discuss the opportunities that Brazil offers to sourcing partners.

"Colombia is Passion” is the brand slogan the Colombian government agency at the helm of pro-export chose to promote the nation. What one soon discovers in this charming country of beautiful people is a passion for business, music and family togetherness. One also soon realises that a passion for outsourcing already exists here too!

Once perceived to be unsafe, Colombia has over the last decade, transformed itself as one of the best locations to do business in Latin America.”