Global Supply Risk Monitor^SM FAQs

QUESTIONS

1. What is GLOBAL SUPPLY RISK MONITOR^SM?
2. Who uses GLOBAL SUPPLY RISK MONITOR^SM?
3. Where can I find more information on GLOBAL SUPPLY RISK MONITOR^SM?
4. Who are some of your current clients?
5. How many Countries, Cities and Suppliers does GLOBAL SUPPLY RISK MONITOR^SM monitor?
6. How are clients using GLOBAL SUPPLY RISK MONITOR^SM?
7. What are the key features of GLOBAL SUPPLY RISK MONITOR^SM?
8. On what levels does GLOBAL SUPPLY RISK MONITOR^SM provide risk assessment and on what categories?
9. How does GLOBAL SUPPLY RISK MONITOR^SM collect data and how many risk criteria are analyzed?
10. How are the reports delivered?
11. How many parameters are monitored in Country, City, and Supplier risk?
12. What is GLOBAL SUPPLY RISK MONITOR^SM risk rating?
13. What makes GLOBAL SUPPLY RISK MONITOR^SM unique?
14. Does GLOBAL SUPPLY RISK MONITOR^SM provide event alerts on a timely basis?
15. How frequently are the reports updated?
16. What is GLOBAL SUPPLY RISK MONITOR^SM Web-Access?
17. What do I get in my GLOBAL SUPPLY RISK MONITOR^SM annual subscription package?
18. What is the IAOP® - GLOBAL SUPPLY RISK MONITOR^SM partnership?
19. My organization is an IAOP corporate member. What benefits do I get?
20. I visited the www.GlobalSupplyRiskMonitor.com, but I need more information. How do I get more information?
21. How can I contact GLOBAL SUPPLY RISK MONITOR^SM team for any clarification on the product or pricing?
22. Can suppliers/vendors/service providers subscribe their own reports or other suppliers’ reports?
23. How do I get started?

GLOBAL SUPPLY RISK MONITOR^SM is a unique web-based subscription services that enables clients to understand their service’s supply chain (captive centers, shared services and outsourced services such as ITO, BPO, KPO etc) in real time and take quicker risk mitigation actions across 50+ countries, 100+ cities and 200+ suppliers. GLOBAL SUPPLY RISK MONITOR^SM is exclusively focused on the Global Services & Outsourcing industry, helping clients to Monitor, Predict and Manage operational, business continuity, as well as financial risks.

GLOBAL SUPPLY RISK MONITOR^SM is endorsed as a member service by IAOP® (International Association of Outsourcing Professionals). IAOP® (www.IAOP.org) is the global, standard-setting organization and advocate for the outsourcing profession. With a global community of more than 110,000 members and affiliates worldwide, IAOP® is the leading professional association for organizations and individuals involved in transforming the world of business through outsourcing, offshoring, and shared services.

GLOBAL SUPPLY RISK MONITOR^SM is useful for EVERYBODY involved in Global Services & Outsourcing. GLOBAL SUPPLY RISK MONITOR^SM is used by Buyers, Suppliers, Advisors/Analysts of outsourcing services, captive centers, shared services, as well as Countries, Governments, Trade and Investment promotion agencies.

Please visit www.GlobalSupplyRiskMonitor.com for more information OR please email us at GSRM@neogroup.com and we would be happy to arrange an online conference call with you to explain GLOBAL SUPPLY RISK MONITOR^SM, how it could be invaluable to your organization and to answer any questions that you may have.

Novartis, Kronos, Capital One, Suncorp, Applied Materials, Northern Trust, City of Santa Clara etc are some of the early subscribers of GLOBAL SUPPLY RISK MONITOR^SM.

GLOBAL SUPPLY RISK MONITOR^SM is endorsed as a member service by IAOP® (International Association of Outsourcing Professionals). With this endorsement, an additional 150+ IAOP® member global organizations are benefitting immensely as clients of GLOBAL SUPPLY RISK MONITOR^SM.

GLOBAL SUPPLY RISK MONITOR^SM monitors 50+ countries, 100+ cites and 200+ suppliers currently. More are being added on a regular basis. New monitoring targets once requested are typically available within 30 days.

Clients use GLOBAL SUPPLY RISK MONITOR^SM for:-
• Governance & Vendor Management – Monitor suppliers’ financial and client health, monitor HR risks, performance monitoring,
  monitoring location-based risk factors, etc.
• Sourcing Strategy – selecting a sourcing location, choosing an operating model, developing a financial model and for future
  portfolio allocation.
• Sourcing Process – supplier selection, price negotiations, agreement negotiations.

1. Monitor Risk: GLOBAL SUPPLY RISK MONITOR^SM constantly monitors risks due to Global Services & Outsourcing, across
    500+ criteria using proprietary and public sources, giving subscribers ability to view and compare risks.
2. Predict Risk: Proprietary analytical and predictive engine helps the clients better understand the changes in risks and
    empowers subscribers with knowledge before they are impacted by any risk.
3. Manage Risk: GLOBAL SUPPLY RISK MONITOR^SM team makes actionable risk mitigation recommendations, based on
    what successful companies have done/ are doing.
4. Event Alerts: The predictive engine not only predicts risk trends but also to picks up early warning signals of potential risks.
    Unlimited comprehensive event alerts (proactive alerts and post-event alerts) comes with each subscription.

GLOBAL SUPPLY RISK MONITOR^SM provides detailed Country Risk Analysis, City Risk Analysis, and Supplier Risk Analysis.
• Country and City Risk Covers: Macro-Economic risk, financial risk, Business risk, Infrastructure risk, Geo-Political risk,
  Legal risk, Scalability risk, and Quality of life.
• Supplier Risk Covers: Financial risk, Clients risk, People risk, Alliances risk, Service Capability risk, Governance risk,
  Infrastructure risk, and Thought Leadership risk.

GLOBAL SUPPLY RISK MONITOR^SM continuously collects data from public sources, Investment Promotion Agencies (IPAs), Outsourcing Associations (ITO, BPO, and Call Centers), Suppliers, and semi-private sources. Collected data is analyzed across 500+ risk criteria.

Reports are uploaded on the GLOBAL SUPPLY RISK MONITOR^SM Web-Access and are available to subscribers in real time. Event alerts are uploaded and also delivered via emails per occurrence.

Country and City risks are monitored across 8 risk categories, 25 risk segments, and 300+ risk parameters. Supplier risks are monitored across 8 risk categories, 20 risk segments, and 200+ risk parameters.

GLOBAL SUPPLY RISK MONITOR^SM rates the risk on a 10 point rating scale, “1” being the least risk and “10” being extreme risk.

GLOBAL SUPPLY RISK MONITOR^SM is exclusively focused on Global Services & Outsourcing industry, enabling subscribers to monitor operational, business continuity as well as financial risks. GLOBAL SUPPLY RISK MONITOR^SM has a global coverage, monitoring 500+ risk factors, and providing a comprehensive view. GLOBAL SUPPLY RISK MONITOR^SM has a robust risk assessment, using analytical and predictive engines, undergoing validation through multiple sources. GLOBAL SUPPLY RISK MONITOR^SM provides real-time events alerts, access to experts on risks and outsourcing, access to knowledge artifacts-webinars, whitepapers and is extremely cost effective.

Yes, GLOBAL SUPPLY RISK MONITOR^SM provides event alerts on a timely basis as and when it occurs and sends the updated event alerts report to all its clients immediately. The event alerts consist of Pre-event alerts as identified by the risk engine and post-event alerts, about 1-3 days after the event.

Country, City, and Supplier risk reports are updated on a quarterly basis.

GLOBAL SUPPLY RISK MONITOR^SM Web-Access is an online tool where subscribers can log in, view and download the risk data, reports and alerts in real time. GLOBAL SUPPLY RISK MONITOR^SM Web-Access gives subscribers a 24/7 access to the subscribed reports, ability to add more reports, add users, edit subscription settings, and interact with risk experts.

With a GLOBAL SUPPLY RISK MONITOR^SM annual subscription package, a subscriber will get 3-licenses for using the GLOBAL SUPPLY RISK MONITOR^SM web-access, which contains the real-time reports that the subscriber has subscribed to. The subscriber also gets unlimited real-time event alerts, access to experts on risks and outsourcing, access to knowledge artifacts-webinars, whitepapers etc.

IAOP® (International Association of Outsourcing Professionals) recently endorsed GLOBAL SUPPLY RISK MONITOR^SM and added it as a core member service. IAOP ® (www.IAOP.org) is the global, standard-setting organization and advocate for the outsourcing profession. With a global community of more than 110,000 members and affiliates worldwide, IAOP® is the leading professional association for organizations and individuals involved in transforming the world of business through outsourcing, offshoring, and shared services. With this new partnership, all IAOP® corporate members are eligible for a base level member-service at no additional cost and have access to additional benefits at significantly reduced rates.

As an IAOP® corporate member, you are eligible for
• Free 1-year subscription to any One Monitoring Target - Members can choose to monitor any One Country or any One City or any One Supplier* - Worth $5000
• 20% discount on subscriptions to any additional Monitoring Targets - Worth $1000 per Monitoring Target
• Free access to “Global Services Destinations 100” annual study - Worth $1495
• 3 licenses to GLOBAL SUPPLY RISK MONITOR^SM web-access

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Please email us at GSRM@neogroup.com and we would be happy to arrange an online conference call with you to explain GLOBAL SUPPLY RISK MONITOR^SM and answer any questions that you may have.

Please send an email to GSRM@neogroup.com

No. This is currently not allowed. Suppliers/Vendors/Service Providers can however subscribe to any Country and City report.

Go to www.GlobalSupplyMonitor.com and click on new user signup. Fill up all the information and you can start your subscription as early as within 30days! Questions? Please email us at GSRM@neogroup.com. You can also visit www.GlobalSupplyRiskMonitor.com for additional insights.